Returns & Exchanges

At DragonHawk, we stand behind the quality of our beauty and permanent makeup supplies, offering a 30-day window for returns on all unused and unopened items. We strive to ensure your professional tools meet the highest standards of excellence and performance.

1

Initiate Your Request

Contact our support team with your order number and reason for return to receive an authorized Return Merchandise Authorization (RMA) number.

2

Prepare Your Package

Securely pack the unused items in their original sterile packaging, ensuring all seals are intact to comply with health and safety regulations.

3

Ship the Items

Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.

4

Quality Inspection & Refund

Once our warehouse team verifies the condition of the returned goods, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing